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Delivery

How can I track my order?

Domestic orders sent to residential and commercial addresses may be tracked online with the tracking number provided via email at the time your order ships. Please allow up to 24 hours for tracking information to register in the FedEx system.

When will my order ship?

Orders received for in-stock items ship within 24 to 72 hours. All domestic orders are sent via Fedex unless a PO BOX or APO/FPO has been specified, in which case items are sent USPS.

Overnight orders must be received by 4PM EST to be sent out the same day, excluding holidays and weekends. Orders received after 4PM EST will be processed the following business day, excluding holidays. Overnight orders received before 4PM EST on Fridays will not arrive until the following Monday, excluding holidays. Please note that these processing and shipping provisions are only general guidelines. Thomas Laine is not responsible for shipping carrier delays and cannot ensure that the time frames noted above will be met.

Do you ship internationally?

Yes. We ship to any country capable of receiving mail via United States Postal Service (USPS) with the exception of any OFAC listed country here.

Please be advised that international orders can take several weeks for delivery, depending on the mail system of the receiving country. Customers are responsible for any extra duties, taxes, or shipping fees that may be charged in that jurisdiction. Please note, any order that is returned because it is unclaimed by the customer or because the customer refuses to pay any extra fees cannot be refunded, however, the customer will receive a store credit for the returned merchandise.

What does shipping and handling cost?

Shipping Costs are as follows:

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